02/20002-1DocuPrint N2025/N2825Status Indicator Repair Analysis ProceduresInitial Issue2 Status Indicator Repair Analysis ProceduresIntroduction ..................................................................................................................... 2-3Measurements ................................................................................................................ 2-3Error Code TableError Code Table............................................................................................................. 2-5Base PrinterRAP 1 AC Power............................................................................................................. 2-11RAP 2 DC Power ............................................................................................................ 2-12RAP 3 DC Power Loading............................................................................................... 2-13RAP 4 C3: Tray Error / Insert Tray 1,2,3......................................................................... 2-14RAP 5 C5: Add Paper To MBF, Tray 1, 2 or 3)............................................................... 2-15RAP 6 C5: Top Tray Full ................................................................................................. 2-16RAP 7 E1: Paper Jam / Tray To Registration. ................................................................ 2-16RAP 8 E2-1: Paper Jam / Misfeed .................................................................................. 2-17RAP 9 E2-2: Paper Jam/ Misfeed Duplex ....................................................................... 2-18RAP 10 E3: Paper Jam / Registration To Fuser ............................................................. 2-18RAP 11 E4: Paper Jam / Exit .......................................................................................... 2-19RAP 12 System Controller Isolation................................................................................ 2-20RAP 13 J3: Print Cartridge Not In Position - Install/reset Print Cartridge........................ 2-21RAP 14 J5: Toner Low .................................................................................................... 2-21RAP 15 P1: Fuser Pause ................................................................................................ 2-22RAP 16 U1: Motor Fail / Power Off Then On .................................................................. 2-22RAP 17 U2: ROS Fail / Power Off Then On.................................................................... 2-23RAP 18 U4: Fuser Failure / Power Off / On .................................................................... 2-23RAP 19 U6: NVM Fail / Power Off Then On ................................................................... 2-24RAP 20 Fan Abnormal .................................................................................................... 2-24RAP 21 Low Paper Tray 1/2/3 ........................................................................................ 2-25RAP 22 Paper Size Error ................................................................................................ 2-25RAP 23 J5 Toner Low ..................................................................................................... 2-26RAP 24 Inoperative Printer ............................................................................................. 2-27RAP 25 Malfunctioning LCD/LED ................................................................................... 2-28RAP 26 Inoperative Keypad............................................................................................ 2-29RAP 27 Erratic Printer Operation .................................................................................... 2-29RAP 28 Power Supply..................................................................................................... 2-30RAP 29 Main Motor Assembly ........................................................................................ 2-31RAP 30 Laser Assembly ................................................................................................. 2-32RAP 31 Fuser Assembly ................................................................................................. 2-33RAP 32 Registration Sensor ........................................................................................... 2-34RAP 33 MBF No Paper Sensor....................................................................................... 2-34RAP 34 Tray 1 No Paper Sensor .................................................................................... 2-35RAP 35 Stack Full Sensor............................................................................................... 2-36RAP 36 E5: MBF Extended / Insert MBF ........................................................................ 2-37RAP 37 Size Switch ........................................................................................................ 2-38RAP 38 Registration Clutch ............................................................................................ 2-39RAP 39 Turn Roll Clutch Assembly ................................................................................ 2-40RAP 40 Tray 1 Feed Solenoid ........................................................................................ 2-41RAP 41 MBF Feed Solenoid ........................................................................................... 2-41RAP 42 Toner Sensor Assembly..................................................................................... 2-42RAP 43 HVPS Assembly................................................................................................. 2-42RAP 44 Electrical Noise .................................................................................................. 2-43RAP 45 0101 - DIMM 1 ................................................................................................... 2-44RAP 46 0102 - DIMM 2 ................................................................................................... 2-45RAP 47 0101 - DIMM 3 ................................................................................................... 2-45500 Sheet FeederRAP 48 Exit Sensor......................................................................................................... 2-47RAP 49 E2-1: Paper Jam / Misfeed 500 Sheet Feeder................................................... 2-47RAP 50 Low Paper Tray 2 (or Tray 3) 500 Sheet Feeder ............................................... 2-48RAP 51 500 Sheet Feeder Feed Solenoid ...................................................................... 2-49RAP 52 500 Sheet Feeder Assembly Not Recognized ................................................... 2-50RAP 53 500 Sheet Feeder Feed Motor........................................................................... 2-51RAP 54 C3: Tray Out / Install Tray 2 (or Tray 3) ............................................................. 2-52RAP 55 Pre-Registration Sensor..................................................................................... 2-52RAP 56 C5: Add Paper To Tray 2 (or Tray 3) ................................................................. 2-53Duplex UnitRAP 57 E7: Duplex Jam.................................................................................................. 2-55RAP 58 E5: Top/R Cover ................................................................................................ 2-56RAP 59 C5: Output Tray Full........................................................................................... 2-56RAP 60 Duplex Fail ......................................................................................................... 2-572000 Sheet FeederRAP 61 C5: Wrong Size For Duplex ............................................................................... 2-59RAP 62 E2-1:Paper Jam/Misfeed 2000 Sheet Feeder.................................................... 2-59RAP 63 C3: 2000 Sheet Feeder Carriage Not In Position .............................................. 2-60RAP 64 C5: Add Paper To 2000 Sheet Feeder .............................................................. 2-60RAP 65 E5: 2000 Sheet Feeder CVR Open / Please Close CVR................................... 2-61RAP 66 E9:HCF Fail (2000 Sheet Feeder) ..................................................................... 2-61RAP 67 C5: OCT Tray Full.............................................................................................. 2-62Offsetting Catch TrayRAP 68 E8: OCT Jam ..................................................................................................... 2-63RAP 69 E5: OCT CVR Open / Please Close CVR.......................................................... 2-64RAP 70 OCT Motor Assembly......................................................................................... 2-64RAP 71 E9: OCT Fail ...................................................................................................... 2-65RAP 72 Offset Operation Not Performed ........................................................................ 2-65RAP 73 OCT Sensor ....................................................................................................... 2-66