02/20001-3DocuPrint N2025/N2825 1.0, 1.1Service Call ProceduresInitial Issue1.0 IntroductionThe Service Call Procedures section is used to identify a suspected problem. This section con-tains Call Flow, Initial Actions, Corrective Actions, and Final Actions.Call Flow illustrates the normal activities and flow of a service call.Initial Actions are used to gather information regarding the performance of the machine andprepare the product for servicing.Corrective Actions are used to verify the normal operation of the machine. In the Y/N (Yes/No)steps of the corrective actions, a Yes response will lead you to the next step. A No response willindicate the next step to perform or will direct you to a Repair Analysis Procedure (RAP).RAPs will provide the instructions to isolate the faulty part or provide a list of suspect parts,when isolation is not appropriate. Wire harnesses are not included in the repair actions andproblems with loose connections or damaged harnesses should be isolated using visualinspection and the wiring data in section 7.Final Actions are used to evaluate the total operation of the system and to identify the actionsrequired to complete the service call.1.1 Machine OrientationFor servicing the DocuPrint N2025/N2825, all references to machine orientation are as illus-trated in Figure 1.Figure 1 Machine Orientation
