02/20002-19DocuPrint N2025/N2825 RAP 10, RAP 11Status Indicator Repair Analysis ProceduresInitial IssueRun a Test Print. Inspect paper path between Paper Transport Assembly and thepinch roll of the Fuser Assembly. The paper passes through the Exit Roll Assem-bly and the pinch roll of the Fuser Assembly.Y NReplace the Fuser Assembly (REP 5.1).Enter Diagnostics and select Component Test. Scroll to Sensor Input test and pressEnter [4]. Actuate and release the Fuser Exit Sensor. The number on the LCDincrements each time you actuate and release the Fuser Exit Sensor.Y NGo to RAP 48.Replace the Print Engine Controller PWB (REP 8.5).Run a Test Print. Inspect paper path between Registration Rolls and the pinch roll of theFuser Assembly. The paper passes through the Registration Rolls and the pinch rollof the Fuser Assembly.Y NReplace the Fuser Assembly (REP 5.1).Enter Diagnostics and select Component Test. Scroll to Sensor Input test and press Enter[4]. Actuate and release the Fuser Exit Sensor. The number on the LCD incrementseach time you actuate and release the Fuser Exit Sensor.Y NGo to RAP 48.Replace the Print Engine Controller PWB (REP 8.5).Replace with fresh, dry paper.RAP 11 E4: Paper Jam / ExitThere is a paper jam at the Exit Sensor.ProcedureCheck the paper path for paper or other obstructions. Enter Diagnostics and select Test Print.Run 25 prints from Tray 1. When the E4 Exit Jam is displayed, there is paper on the ExitSensor.Y NSelect Component Test and scroll to Sensor Input test. Press the Enter Key [4]. Actuateand deactuate the Exit Sensor. The number on the LCD increments each time youpress and release the actuator.Y NGo to RAP 48.Replace Print Engine Controller PWB (REP 8.5).The printer has the Duplex Option installed.Y NEnter Diagnostics and select Component Test. Scroll to Main Motor and press Enter [4].The Exit Rollers and Pinch Rollers on the Rear Cover rotate smoothly.Y NRemove the Left Side Cover (REP 1.1), scroll to Main Motor and press Enter [4].Observe the Exit and Fuser Drive Gears. The gears rotate smoothly.Y NReplace the Fuser Assembly (REP 5.1).Replace Rear Cover Assembly (REP 1.9).Select Test Print and run test prints. The Error Code reappears.Y NProblem solvedCheck the Fuser Assembly for obstructions or contamination. The Fuser assembly isclean and free of obstructions.Y NClean or replace the Fuser Assembly (REP 5.1), as necessary.Check the Exit Assembly. Clean or replace as necessary.Enter Diagnostics and select Component Test. Scroll to Exit Motor Fwd L and press Enter [4].The Exit Rollers and Pinch Rollers on the Rear Cover rotate smoothly.Y NRemove the Left Side Cover (REP 1.1). Enter Diagnostics and select Component Test.Scroll to Exit Motor L press Enter [4]. Observe the Exit Drive Gears and Exit Motor L.The gears rotate smoothly.Y NThe Exit Motor L is rotating.Y NReplace Duplex Assembly (REP 9.1).A B CA B C
