02/20003-12 DocuPrint N2025/N2825IQ RAP 2, IQ RAP 3Initial IssueImage Quality Repair Analysis ProceduresCheck for continuity between the Metal Grounding Contact and the printer frame. Thereis continuity between the Grounding Contact and the printer frame.Y NReplace the Right Print Cartridge Guide (REP 7.2).The BTR is intact and is free of contamination.Y NReplace the BTR Assembly (REP 7.7).Generate a Test Print and switch OFF the printer power halfway through the print cycle.Carefully remove the Print Cartridge and inspect the toner image on the drum just beforethe transfer area (BTR). The image on the drum is completely developed; with sharp,black, easily read areas.Y NGo to RAP 43.Replace in order until the problem is solved: HVPS PWB (REP 8.2), Laser Assembly(REP 7.1), BTR Assembly (REP 7.7), Print Engine Controller PWB (REP 8.5), LVPS (REP8.6), Right Print Cartridge Guide (REP 7.2).Problem solved.IQ RAP 3 SpotsThere are spots of toner randomly scattered on the page (Figure 1).Figure 1 SpotsInitial Actions• Check that the paper supply is clean, dry and fresh (recycled paper may have spots).• Ensure there are no obstructions in the Laser path.• Inspect the printer paper path for items such as staples, paper clips and paper scraps.• Check installation of the Print Cartridge.• Check that the Print Cartridge ground contact points are clean.• Check that rollers and other components in the paper path are clean and unobstructed.ProcedureInstall a new Print Cartridge. Run a Test Print. The spots are gone.Y NInspect the BTR Assembly for contamination and wear. The BTR is free of contamina-tion and wear.Y NReplace the BTR Assembly (REP 7.7).Generate a Test Print and switch OFF the printer power halfway through the print cycle.Carefully remove the Print Cartridge and inspect the toner image on the drum just beforethe transfer area (BTR). The image on the drum is completely developed; with sharp,black easily read areas and no spots.Y NGo to RAP 43.A BA B
