02/20002-18 DocuPrint N2025/N2825RAP 9, RAP 10Initial IssueStatus Indicator Repair Analysis ProceduresRAP 9 E2-2: Paper Jam/ Misfeed DuplexThere is a paper jam between the Paper Handler Assembly and the Registration Sensor whenthe paper is refed to print a 2nd page.ProcedureThe paper is curled, damaged or damp.Y NThe paper size is within specifications.Y NReplace with paper meeting size specifications.Enter Diagnostics and select Test Print Menu. Set Duplex to on. Run 25 test prints. Whenthe E2-2 error appears, open the Top Cover, remove the Print Cartridge and inspect theposition of the paper. The paper is touching the Registration Sensor Actuator.Y NSelect Component Test. Scroll to Dup Motor On Low and press the Enter key [4].The Duplex Motor switches on.Y NReplace in the following order until problem is solved Duplex Assembly (REP9.1), Print Engine Controller PWB (REP 8.5).Inspect the Duplex Drive Belt for breakage, missing teeth, or wear. The Drive Beltis in good condition.Y NReplace Drive Belt.Replace in the following order until problem is solved Duplex Assembly (REP 9.1),Print Engine Controller PWB (REP 8.5).Enter Diagnostics and select Component Test. Scroll to Sensor Input Test and pressEnter. Manually actuate the Registration Sensor Actuator. The number on the LCDincrements each time you press and release the actuator.Y NGo to RAP 32.Replace Print Engine Controller PWB (REP 8.5).Replace with fresh, dry paper.RAP 10 E3: Paper Jam / Registration To FuserThere is a paper jam between the Registration Sensor and the Exit Sensor.ProcedureThe paper loaded in the paper tray wrinkled or damaged.Y NThe paper size used is within specifications.Y NReplace with paper meeting size specifications.Open the Rear Cover. Open the Rear Fuser Cover. Inspect the position of paper when theerror code E3 is displayed. The paper is touching the Exit Actuator.Y NOpen the Top Cover and remove Print Cartridge. Enter Diagnostics and select Com-ponent Test. Scroll to Main Motor. Cheat the Top Cover Interlock. Press Enter [4].Observe Gear Assembly, H/R Idler Gear, and the MBF Assembly Drive Gears. TheGears rotate smoothly.Y NReplace the Main Gear Drive Assembly (REP 6.1) and/or the MBF Gears (REP2.8).Scroll to Reg. Clutch and press Enter [4]. The Metal Registration Roll and RubberRegistration Roll rotated smoothly.Y NReplace the Rubber Registration Roll (REP 4.5) or Metal Registration Roll(REP 4.4).Inspect paper position when E3 is displayed. The front edge of the paper passedbetween the Metal Registration Roll and the Rubber Registration Roll.Y NGo to RAP 38.Remove the Fuser Assembly (REP 5.1). As you install the Print Cartridge, insertpaper between the BTR Assembly and the Print Cartridge Drum. The BTR Assem-bly and the Print Cartridge Drum hold the paper evenly.Y NReplace the Paper Transport Assembly (REP 4.1).Remove the paper and reinstall the Print Cartridge. Run a test print. Inspect theposition of front edge of the paper. The front edge of the paper passes betweenthe BTR and the Print Cartridge Drum.Y NReplace the Paper Transport Assembly (REP 4.1)The Detack Saw is clean and free of contamination.Y NClean the Detack Saw or Replace the Paper Transport Assembly (REP 4.1)Rotate the Heat Roll Idler Gear. The Heat Roll Idler Gear rotates smoothly.Y NReplace the Fuser Assembly (REP 5.1).A B C
