02/20002-47DocuPrint N2025/N2825 RAP 48, RAP 49Status Indicator Repair Analysis ProceduresInitial IssueRAP 48 Exit SensorProcedureEnter Diagnostics and select Component Test. Scroll to Sensor Input test and press Enter [4].Open the rear cover and open the Fuser Exit Door. Actuate and deactuate the Fuser Exit Sen-sor. The number on the LCD increments each time you actuate and deactuate the sen-sor.Y NSwitch the printer power off. Remove the Left Side Cover (REP 1.1) and the Print EngineController PWB Cover (REP 8.5). Disconnect P/J17 from the Print Engine ControllerPWB. Switch the printer power on. Check the voltage between P/J17 pin 6 and frameground. The voltage is 3.2VDC.Y NCheck the voltage between P/J16 pin 4 and frame ground. The voltage is 3.2VDC.Y NReplace the LVPS (REP 8.6).Replace the Print Engine Controller PWB (REP 8.5).Switch the printer power off. Reconnect P/J17 to the Print Engine Controller PWB. Mea-sure the voltage between P/J17 pin 6 and frame ground as you actuate and deactuate theFuser Exit Sensor. The voltage is 3.2VDC when the Fuser Exit Sensor is deactuatedand 0.0VDC when actuated.Y NReplace the Fuser Assembly (REP 5.1).Replace the Print Engine Controller PWB (REP 8.5).Replace the Print Engine Controller PWB (REP 8.5).RAP 49 E2-1: Paper Jam / Misfeed 500 Sheet FeederMisfeed jam. There is a paper jam between a 500 Sheet Feeder Assembly and the RegistrationSensor.ProcedureRemove all of the paper from problem paper tray and reinstall the paper tray. Enter Diagnosticsand select Test Print and run a test print from the problem Tray. The LCD displays a C5 errorcode.Y NGo to RAP 5.The paper is curled, damaged or damp.Y NThe paper size is within specifications.Y NReplace with paper within size specificationsRemove problem paper tray and install Tray 1 paper tray into problem feeder. Enter Diag-nostics and select Test Print. Print 20 test prints from the problem feeder. E2-1 Code isdisplayed.Y NReplace Tray Assembly (PL 2.1/ PL 2.2).Remove Tray from problem feeder. Enter Diagnostics and select Component Test. Scrollto Main Motor and press Enter. Scroll to Turn Roll Clutch and press Enter. Scroll to Tray 2or Tray 3 Feed Sol and press Enter. Observe the problem Tray Feed Rolls. The FeedRolls rotate one complete turn.Y NRemove the Left Cover (REP 11.3) of the 500 Sheet Feeder. Enter Diagnostics andselect Component Test. Scroll to Turn Roll Clutch and press Enter. The FeederMotor is rotating.Y NGo to RAP 51.Remove the 500 Sheet Feeder Feed Head Assembly (REP 11.9). Inspect the gearsfor cracks, broken or missing teeth. Also inspect the return spring for the Feed RollShaft Gear. The gears and spring are in good condition.Y NReplace defective gears or springs (PL 11.2).Go to RAP 51.Open the rear door of the 500 Sheet Feeder. Enter Diagnostics and select ComponentTest. Scroll to Turn Roll Clutch and press Enter. The Turn Roll Shaft is rotating.Y NRemove the 500 Sheet Feeder Feed head Assembly (REP 11.9). Inspect the gearsfor cracks, broken or missing teeth. Replace defective parts (PL 11.2).Remove the 500 Sheet Feeder Retard Chute Assembly (REP 11.13). Inspect the retardholder and retard arm for damage. The Retard Chute Assembly is OK.A
