02/20002-59DocuPrint N2025/N2825 RAP 61, RAP 62Status Indicator Repair Analysis ProceduresInitial IssueRAP 61 C5: Wrong Size For DuplexThe size of paper the printer senses in the Tray and/or MBF is not supported by the DuplexAssembly.ProcedureThe problem appears when using Tray 1, 2, or 3.Y NThe paper size in the MBF is within specifications.Y NReplace with paper that is within specifications for Duplex Operation.Press Offline (key 0), select Tray Menu then scroll to MBF Size. The MBF Size settingmatches the paper actually in the MBF Tray.Y NCorrect the MBF Size setting to match the paper actually installed in the MBF Tray.Replace the Print Engine Controller PWB (REP 8.5).The paper size in the problem tray is within specifications.Y NReplace with paper that is within specifications for Duplex Operation.Go to RAP 22.RAP 62 E2-1:Paper Jam/Misfeed 2000 Sheet FeederA paper jam has occurred in the 2000 Sheet Feeder.ProcedureOpen the 2000 Sheet Feeder Upper Rear Cover Assembly. Remove the jammed paper. Run atest print. The error still occurs.Y NProblem solved.Pull out the 2000 Sheet Feeder Tray Assembly. Check the paper condition and size. Thepaper is dry and the size is within specifications.Y NReplace with fresh paper of the proper size from an unopened ream.Switch the printer power off. Remove the 2000 Sheet Feeder Right Side Cover (REP 12.5).Open the Upper Rear Cover. Manually rotate the top gear clockwise. Inspect the rotation of the2000 Sheet Feeder Motor Assembly. The Feed Motor Assembly rotates smoothly.Y NReplace the 2000 Sheet Feeder Feed Motor Assembly (REP 12.18) or gears (REP 12.18)as necessary.Manually rotate the top gear counterclockwise. The 2000 Sheet Feeder Assembly rotatessmoothly and feeds a sheet of paper from the Feeder Tray Assembly.Y NReplace the Feeder Assembly (PL 12.3), if it doesn’t rotate smoothly, or Replace the FeedRoll Assembly (REP 12.16), if it slips on the paper.Remove the 2000 Sheet Feeder Tray Assembly (REP 12.7). Rotate the gears of the Turn DriveAssembly. The gears of the Turn Drive Assembly rotate smoothly.Y NReplace the Turn Drive Assembly (REP 12.5).Run a test print. The E2-1 Error Code cleared.Y NReplace the 2000 Sheet Feeder PWB (REP 12.10).Problem solved.
