02/20002-11DocuPrint N2025/N2825 RAP 1Status Indicator Repair Analysis ProceduresInitial IssueRAP 1 AC PowerInitial ActionsDisconnect the AC power cord from the wall outlet.WARNINGImproper connection of the grounding conductor can result in the risk of electricalshock. The following must be observed:• Never use a ground adapter plug to connect the machine to a power source.• Never attempt any maintenance function which is not specifically called out in theservice procedures.• Never remove any covers which are fastened with screws, unless so instructed inthe service procedures.CAUTIONIf any of the voltage measurements are not as specified in the following steps, the cause mustbe corrected. Caution the customer NOT to connect the machine to the wall outlet. Advise thecustomer that a licensed electrician must correct the wiring. Do not attempt to correct the wir-ing yourself. If you later find the condition has not been corrected, inform your manager in writ-ing of the improper wiring.ProcedurePerform one of the following line voltage checks:US, XCI, and AO (115 VAC) Figure 1. Perform the following:Measure the AC voltage betweenAC Line and Neutral, between AC Line and Ground, and between AC Neutral and Ground. Thevoltage between Line and Neutral and between Line and Ground is 104 to 127 VAC and thevoltage between Neutral and Ground less than 3 VAC.Figure 1 US, XCI, and AO (115 VAC) Outlet.XL, UK and AO (220 VAC) Figure 2. Perform the following:Measure the AC voltage betweenLine and Neutral, between Line and Earth/Ground, and between Neutral and Earth/Ground.The voltage between Line and Neutral and between Line and Earth/Ground is 216 to 264 VACand between Neutral and Earth/Ground is less than 3 VAC.Figure 2 XL, UK, and AO (220 VAC) Outlet.XL, Europe (220 VAC) Figure 3. Perform the following: Measure the AC voltage between thesupply pins, then between a supply pin and earth, then between the other supply pin and earth.The voltage is 196 to 244 VAC between the supply pins and between one of the supply pinsand earth. Between the other supply pin and earth is less than 3 VAC.Figure 3 XL, Europe (220 VAC) Outlet.The voltage measured is correct.Y NInform the customer of insufficient voltage or improper wiring.Check the continuity through all connections of the power cord. The measurement is lessthan 10 ohms for each connection.Y NReplace the power cord (PL 9.2) as applicable.Perform RAP 2.
