Installation problemsInstallation problemsThe computer does not recognize the printer .......................................................................................................... 649Removing Installed Printer Drivers ................................................................................................................................. 649The computer does not recognize the printerThe computer does not recognize the printerCause Corrective ActionIn the Control Panel menu, Use USB or Use Ethernet is set to Off. Set Use USB or Use Ethernet to On.(See "Menu Settings.") ➔ P.459Removing Installed Printer DriversRemoving Installed Printer DriversFollow these steps to remove installed printer drivers and utilities.Removing printer drivers (Windows)Remove the printer driver as follows.Note• The following procedure is for Windows 7. The method of removing printer drivers varies depending on the version ofWindows.1 From the Windows start menu, select All Programs > Canon Printer Uninstaller > imagePROGRAF PrinterDriver Uninstaller to display the Delete Printer window.2 Select the printer in the list and click Delete.3 Click Yes after the Warning message is displayed.4 Make sure that the printer has been removed from the list, and then click Exit.Removing imagePROGRAF Status Monitor (Windows)Remove imagePROGRAF Status Monitor as follows.Note• The following procedure is for Windows 7. The method of removing printer drivers varies depending on the version ofWindows.1 Select Control Panel from the start menu.2 Select Uninstall a program.Note• If the User Account Control dialog box is displayed, click Yes.3 Select imagePROGRAF Status Monitor, and then click the Uninstall button.Removing imagePROGRAF Device Setup Utility (Windows)Remove imagePROGRAF Device Setup Utility as follows.Note• The following procedure is for Windows 7. The method of removing printer drivers varies depending on the version ofWindows.iPF685 The computer does not recognize the printerUser's GuideTroubleshooting Installation problems649Downloaded from ManualsPrinter.com Manuals