13-21TroubleshootingChapter 13TroubleshootingIf You Cannot Solve a ProblemIf you cannot solve the problem after having referred to the information in thischapter, contact your local authorised Canon dealer or the Canon help line.Canon’s support personnel are trained in the technical support of Canon’s productsand will able to help you with your problem.If you need to contact Canon directly, make sure you have the following information:• Product nameFAX-L240 or FAX-L290• Serial numberThe serial number is on the label located at the back of the unit.• Place of purchase• Nature of problem• Steps you have taken to solve the problem and the resultsNoteAttempting to repair the FAX yourself may void the limited warranty.CautionIf the FAX makes strange noises, emits smoke or strange smells, unplug itimmediately and contact your local authorised Canon dealer or the Canon help line.Do not attempt to disassemble or repair the unit yourself.
