13-13TroubleshootingChapter 13TroubleshootingPaper Feeding Problems■ Paper does not feed properly.The multi-purpose tray may contain too many sheets.• Make sure you load the correct quantity (1 p. 5-2).The paper may not be loaded correctly.• Make sure the paper stack is loaded correctly in the multi-purpose tray(1 p. 2-16).■ Multiple sheets feed together into the FAX.The paper may not be loaded correctly.• Make sure the paper stack is loaded correctly in the multi-purpose tray(1 p. 2-16).The multi-purpose tray may contain too many sheets.• Make sure you load the correct quantity (1 p. 5-2).Different types of paper may be loaded in the multi-purpose tray.• Load only one type of paper.• Make sure you load paper that meets the requirements for the FAX(1 p. 5-2).• Let the paper run out before refilling the multi-purpose tray. Avoid mixingnew stock with paper already loaded.■ Repeated paper jams occur.The paper you are using may be causing the jams.• Make sure you load paper that meets the requirements for the FAX(1 p. 5-2).Faxing ProblemsSending Problems■ Cannot send a fax.The FAX may not be set for the correct telephone line type.• Make sure the FAX is set for the correct telephone line type (1 p. 3-8).The document may not be loaded correctly.• Make sure the document is loaded correctly in the ADF (1 p. 4-3).• Make sure the operation panel is closed.The one-touch speed dialling button or coded speed dialling code youentered may not be registered correctly.• Check that the speed dialling settings are registered correctly(1 Chapter 6).
