13-2 Troubleshooting Chapter 13Clearing JamsJams in the ADFWhen a document jams or misfeeds in the ADF, the LCD displays CHECKDOCUMENT.Follow this procedure to clear the document jam:NoteYou do not need to unplug the FAX when clearing document jams.1 Press Stop.2 Use both hands to gently open theoperation panel.• It only opens partially.• Do not try to pull the document outwithout opening the operationpanel since you may tear orsmudge the document.3 While holding the operation panelopen, remove the document.• Pull it gently in either direction.• If a multipage document is loaded,remove the entire document fromthe ADF.4 When you are finished, close theoperation panel by pressing it downfrom the centre.• Be sure to close the operationpanel until it locks into place, orthe unit will not function properly.NoteIf the paper does not pull out easily,do not force it. Contact your localauthorised Canon dealer or theCanon help line.