e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reservedERROR CODE AND TROUBLESHOOTING6 - 114[2C6C] Destination mail address error (No RFC error)Check if there is an illegal character in the Destination mail address.Delete the illegal character and reset the appropriate Destination mail address, then perform the jobagain.[2C70] SMTP client OFFSet the SMTP valid and perform the job again.[2C71] SMTP authentication errorCheck that SMTP authentication method, login name and password are correct, then performauthentication again.[2C72] POP Before SMTP errorCheck that both the POP Before SMTP setting and POP3 setting are correct, then performauthentication again.[2C80] E-mail transmission failure when processing E-mail job receivedReset the “Received InternetFax Forward”.[2C81] Process failure of FAX job receivedReset the setting of the mail box or “Received InternetFax Forward”.[2CC1] Power failureCheck if the power cable is connected properly and it is inserted securely.Check if the power voltage is unstable.[ 6 ] File sharing related error[2D10] System access abnormality[2D32] File deletion failure[2DA6] File deletion failure[2DA7] Resource acquiring failureDelete some files in the shared folder by using Explorer because of automatic/manual file deletionfailure (in case of [2DA6])Turn the power OFF and then back ON. Perform the job in error again.If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting(08-690).[2D11] Insufficient memoryWhen there are running jobs, perform the job in error again after the completion of the running jobs.If the error still occurs, turn the power OFF and then back ON, and perform the job again.When the Imaging Acceleration Board (GE-1170, optional) is installedSince the input data are a high-compression PDF created at high speed, an error code is displayedwhen the input data cause the overflow of the memory capacity specified for data processing.Check the content of the data and reattempt the process because the specified memory capacitycannot be changed. You cannot see if this error will occur until you actually perform the process.
