e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reservedERROR CODE AND TROUBLESHOOTING6 - 326.2.4 Other paper jam[E011] Paper jam caused by clinging to the transfer belt (Paper not reached the paper clingingdetection sensor)1. Check if there is any paper clinging to the transfer belt or entering under the receiving tray.Remove it if there is.2. Use the paper within the specification if the thin paper being used is out of specification.3. Is the registration motor rotating? (Perform the input check. 03-108/158)4. Check if the connector CN332 on the LGC board is disconnected from the registration motor orthe harnesses are open circuited. Correct if any.5. Replace the registration motor.6. Replace the LGC board.7. Check the state of the registration roller and replace it if it is deteriorated.8. Is the paper clinging detection sensor working? (Perform the input check: 03-[FAX]OFF/[7]/[E])9. Check if the connector CN337 on the LGC board is disconnected from the paper clingingdetection sensor or the harnesses are open circuited. Correct if any.10.Replace the paper clinging detection sensor.11.Replace the LGC board.12.Use the paper within the specification if the special paper whose reflection rate is lower than thespecification is used.[E030] Power-ON jam1. Open the cover of the unit/area whose picture is flashing on the control panel and remove if thereis any paper on the transport path. (Refer to the table below.)2. Is the sensor in the jamming area working? (Perform the input check: Refer to the followingtable.)3. heck if the connector on the LGC board is disconnected from the corresponding sensor in thejamming area or the harnesses are open circuited. Correct if any.4. Replace the sensor.5. Replace the LGC board.Relation between the jamming area and the corresponding sensors/covers.(If a jam is occurring in the ADU, LCF or PFP, check the board in each unit.)Jamming area Cover Sensor Test Mode/Input checkRegistration area Jam access cover Registration sensor 03-[FAX]OFF/[7]/[F]Paper clinging detection sensor 03-[FAX]OFF/[7]/[E]1st drawer feed sensor 03-[FAX]ON/[1]/[G]Exit area Fuser cover Exit sensor 03-[FAX]ON/[1]/[B]ADU ADU ADU entrance sensor 03-[FAX]ON/[4]/[B]ADU exit sensor 03-[FAX]ON/[4]/[A]Feeding area(equipment)Side cover 2nd drawer feed sensor 03-[FAX]ON/[1]/[F]Bypass unit Bypass unit Bypass feed sensor 03-[FAX]ON/[4]/[D]LCF LCF side cover LCF feed sensor 03-[FAX]OFF/[0]/[G]PFP PFP side cover PFP upper drawer feed sensor 03-[FAX]OFF/[2]/[D]PFP lower drawer feed sensor 03-[FAX]OFF/[8]/[D]Bridge unit Bridge unit Bridge unit transport sensor-1(Entrance sensor)03-[FAX]OFF/[5]/[F]Bridge unit transport sensor-2(Exit sensor)03-[FAX]OFF/[5]/[D]
