1. When the self diagnosis mechanism has detected an error, you may reset thecopier by turning off its switch once.This, however, does not apply to ‘E000’,‘E001’,‘E002’,‘E003’ and ‘E800’. To resetthese error codes, select No.401 in service mode [4], and press the OK key. Thisarrangement is adopted to prevent the user from casually resetting the copierwhen the cause of the error is an open circuit in the thermistor, thereby protectingthe rollers inside the fixing assembly against heat damage.2. If ‘E000’,‘E001’,‘E002’,‘E003’, or ‘E004’ is detected, the copier forces off thepower switch in about 2 sec.11-182CHAPTER 11 TROUBLESHOOTINGCOPYRIGHT © 1997 CANON INC. CANON NP6330 REV.0 MAY 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)Code Cause•Blank shutter motor (M8;faulty)•Blank shutter home positionsensor (PS20; faulty)•Motor driver 2 PCB (faulty)•DC controller PCB (faulty)•DC controller PCB (faulty)•DC controller PCB (faulty)•DC controller PCB (faulty)Feeder•DF control PCB (faulty)•Connector (poor contact)Pedestal•Pedestal controller PCB(faulty)•Connector (poor contact)•Auto power-off function(open circuit)•DC contorller PCB (faulty)Description•The blank shutter home position signal(BLHP) is not generated within 7 secafter the power switch has been turnedon.•The blank shutter home position signal(BLHP) does not turn off within 1 secafter it has been generated.An error has occurred in thecommunication between themicroprocessor master (IC116) and themicroprocessor slave (IC104).IC117 on the DC controller PCB cannotbe initialized at time of power-on.IC117 on the DC controller PCB hasgone out of order at time of power-on.The communication IC on the DFcontroller PCB has gone out of order.The communication IC on the pedestalcontroller PCB has gone out of order. Acommunication error has occurred.An open circuit in the auto power offcircuit has been detected.(Note 1)E224E240E710E711E712E716E800Note:
