9-10 Frequently Asked Questions Chapter 9o Is an envelope not loading correctly?Make sure you do not stack more than 7 envelopes in the multi-purposetray.The Print Quality Is Not Satisfactory.o Are some of the characters not printing?If characters are not printing, check the parallel cable is securely pluggedin at both ends; make sure your parallel cable is less than 6.6' (2m). Checkyour application’s print setup to make sure Canon MultiPASS Printer isselected as the printer.o Do characters not fit on the page?Make sure paper is aligned correctly in the sheet feeder. Check thatmargins and paper size are set correctly in your printing application.o Is printing not clear?Check to see if you are printing using the Draft print quality option or ifthe Toner Saver mode is turned on.o Do fonts not print smoothly?Bitmapped fonts designed for dot matrix printers will not look smoothwhen printed by high-resolution printers such as the MultiPASS printer.Choose another font. Make sure you install an outline font manager suchas Adobe Type Manager or Bitstream Facelift, or that you choose aTrueType font.o Is the printing not dark enough?You might be using the Draft print quality or the toner saver mode. Trysetting print quality to High Quality. Try replacing the toner cartridge.o Are blank pages printing?You may be running out of toner. Try replacing the toner cartridge.
