August 20072-787WorkCentre 5687 Family OF9, OF10Status Indicator RAPsFigure 1 Fuser and CRUM connectorOF10 Intermittent Failure RAPUse this RAP to locate failures when no specific cause can be found, i.e. if the machine resetsto ‘Ready to scan your job’ or ‘Please wait’ during a print / copy run, or a fault code occurswhich cannot easily be repeated.Initial ActionsPerform the following to gather additional information about the fault:• Ask the customer if there are any specific print / copier functions that cause the fault tooccur; e.g. using the input or output module, or making reduced images.• Enter faults mode and check the active messages and the event log. If a fault code israised when the failure occurs, then go to the appropriate RAP.• Make copies and observe where the paper stops and which components are switched ONor OFF when the failure occurs.• Check if there is a repeating pattern to the failure.ProcedureWARNINGSwitch off the electricity to the machine, GP 14. Disconnect the power cord from thecustomer supply while performing tasks that do not need electricity. Electricity cancause death or injury. Moving parts can cause injury.WARNINGTake care during this procedure. Sharp edges may be present that can cause injury.Go to the relevant checkout:• Customer Power Supply Checkout• External Electrical Equipment Checkout• Common Causes Checkout• Connectors and Wiring Checkout• Power Supply Checkout• EPROMs Checkout• Electric Motors Checkout• Solenoids and Clutches Checkout• Switches and Sensors Checkout• High Voltage Arcing Checkout• Registration Guide Checkout• Developer Assembly Checkout• Xerographic Module and Corotron Checkout• Electrostatic Discharge Checkout• Paper Trays 1 to 5 Checkout• Duplex Transport Assembly Checkout• Output Device CheckoutFuser connectorCRUM connectorCable tieWire to vacuum transportfan