August 20072-377WorkCentre 5687 Family 11-007-130, 11-008-130, 11-312-130, 11-313-130Status Indicator RAPs11-007-130, 11-008-130, 11-312-130, 11-313-130 RearTamper Move Failure RAP11-007-130 The rear tamper fails to move to the front position.11-008-130 The rear tamper fails to move to the rear position.11-312-130 The rear tamper is not at the front home position.11-313-130 The rear tamper is not at the rear home position.NOTE: The home position is the outermost position.Initial Actions• Check for damage or obstructions that would prevent the tamper assembly from operatingcorrectly. If necessary, install a new compiler carriage assembly, PL 11.46 Item 1.• Jams can be caused if the tray settings do not match the paper in the trays. Make sure thetray settings are correct.ProcedureNOTE: All HCSS interlocks must be made to supply +24V to the motors.Enter dC330, codes 11-006 tamper motor rear move, then 11-004 tamper motor rear home,Figure 1. The rear tamper moves between the inboard and home positions.Y NGo to Flag 2. Check the motor, MOT11-004.Refer to:• GP 10, How to Check a Motor.• P/J402, Carriage PWB.• 11C-130 HCSS Power Distribution RAP.Install new components as necessary:• Carriage PWB, PL 11.46 Item 5.• Rear tamper motor, PL 11.46 Item 10.Enter dC330, code 11-311, actuate the front tamper home sensor, Figure 1 by using thestacked codes, 11-004 and 11-006 to move the tamper. Observe the display. The displaychanges.Y NGo to Flag 1. Check the sensor, Q11-311.Refer to:• GP 11 How to Check a Sensor.• P/J407, Carriage PWB.• 11C-130 HCSS Power Distribution RAP.Install new components as necessary:• Carriage PWB, PL 11.46 Item 5.• Compiler carriage assembly, PL11.46/1.Go to Flag 3. Check the harness and connectors P/J412 and P/J432. Also, check the harnessand connectors P/J401 and P/J428, refer to GP 7. The wiring and connectors are good.Y NRepair the wiring or install new components as necessary.Perform SCP 6 Final Actions.Figure 1 Component locationRear tamper motor,MOT 11-004Rear tamper homesensor, Q11-311Compiler carriageassemblyAA