August 20072-559WorkCentre 5687 Family 11-130-171, 11-132-171Status Indicator RAPs11-130-171, 11-132-171 HVF Top Exit Sensor RAP11-130-171 The paper leading edge is late arriving at the top exit sensor.11-132-171 The paper trailing edge is late leaving the top exit sensor.Initial ActionsWARNINGSwitch off the electricity to the machine, GP 14. Disconnect the power cord from thecustomer supply while performing tasks that do not need electricity. Electricity cancause death or injury. Moving parts can cause injury.• Check for a jam or other obstruction in the paper guide.• Check the paper guide for damage.ProcedureFigure 1. shows the location of the components.Enter dC330, code 11-130. Manually operate the top exit sensor, Q11-130, Figure 1. The dis-play changes.Y NGo to Flag 1. Check the sensor, Q11-130.Refer to:• GP 11 How to Check a Sensor.• P/J101, HVF Control PWB• 11A-171 HVF Power Distribution RAPInstall new components as necessary:• Top exit sensor, PL 11.156.• HVF Control PWB, PL 11.157 Item 2Enter dC330, code 11-002. Energize the exit diverter solenoid SOL 11-002, Figure 1. Thesolenoid energizes.Y NGo to Flag 2. Check the solenoid, SOL 11-002.Refer to:• GP 12, How to Check a Solenoid or Clutch.• P/J102, HVF control PWB.• 11A-171 HVF Power Distribution RAP.Install new components as necessary:• Exit diverter solenoid, PL 11.150 Item 16.• HVF control PWB, PL 11.157 Item 2Enter dC330, code 11-001 to run the exit feed motor 2, MOT 11-001, Figure 1. The motorruns.Y NGo to Flag 3. Check the exit feed motor 2, MOT 11-001.Refer to:• GP 10 How to Check a Motor.• P/J102, HVF Control PWB• 11A-171 HVF Power Distribution RAPInstall new components as necessary:• Exit feed motor, PL 11.150 Item 10.• HVF control PWB, PL 11.157 Item 2.Check the drive belt on the motor. The drive belt is good.Y NInstall a new drive belt, PL 11.150 Item 14.The fault may be intermittent, check for damaged wiring or bad connectors, REP 1.2. If neces-sary install new components:• Top exit sensor, PL 11.156.• Exit diverter solenoid, PL 11.150 Item 16.• Diverter gate, PL 11.153 Item 9.• Exit feed motor 2, PL 11.150 Item 10.• HVF control PWB, PL 11.157 Item 2.Figure 1 Component locationTop exit sensor(Q11-130)Exit diverter solenoid(SOL11-002)Exit feed motor 2(MOT11-001)AA
