August 20072-64 WorkCentre 5687 Family02-390, 02-391, 02-704, 02-706, 02-705, 02-707, 02-709,Status Indicator RAPs02-390, 02-391, 02-704, 02-706 UI Software Error RAP02-390 All of the configured services have not reached a stable state after five minutes fromstart.02-391 All the services are not registered when the Image Processor / UI synchronization hasoccurred.02-704 Application software checksum has failed.02-706 UI VRAM failure.ProcedureCAUTIONBefore a new user interface assembly is installed, identify the software level (GP 4). Check thecompatibility of the software on the new user interface assembly. Install the software to meetthe customer machine requirements. Use the Customer Administration Tool (CAT), GP 5.Perform the next steps:• Switch off the machine, then switch on the machine, GP 14.• Enter dC305 UI test. Perform the Application Checksum Verification Test.• Reload the UI software. Use the Customer Administration Tool (CAT), GP 5.• Install new components as necessary:– User interface PWB, (32-55 ppm) PL 2.15 Item 7 or (65-87 ppm) PL 2.10 Item 6.02-705, 02-707, 02-709, 02-712, 02-715 UI Failure RAP02-705 The UI audio tones failed to operate.02-707 Indicate a fault with a button on the UI control panel.02-709 Indicate a fault with the touch screen on the UI.02-712 UI LCD module test failed.02-715 The LED control panel indicator test has failed.ProcedureCAUTIONBefore a new user interface assembly is installed, identify the software level (GP 4). Check thecompatibility of the software on the new user interface assembly. Install the software to meetthe customer machine requirements. Use the Customer Administration Tool (CAT), GP 5.Perform the next steps:• Switch off the machine, then switch on the machine, GP 14.• Enter dC305 UI test. Perform the relevant test.• Install new components as necessary:– User interface PWB, (32-55 ppm) PL 2.15 Item 7 or (65-87 ppm) PL 2.10 Item 6.– User interface touch screen, (32-55 ppm) PL 2.15 Item 6 or (65-87 ppm) PL 2.10Item 5.
