August 20072-156 WorkCentre 5687 Family07-353Status Indicator RAPs07-353 Tray 1 Elevator Lift Failure RAP07-353 Tray 1 stack height sensor did not actuate within the correct time after the feed / eleva-tor motor turned on.Initial Actions• Check for obstructions behind the tray.• Ensure that the tray is pushed fully home.Check the stack height mechanism actuator on the back of the tray, Figure 1.• Check the drive gears and coupling on the tray.• Check the elevator drive coupling on the feeder assembly.ProcedureEnter dC330 code 07-336 tray 1 stack height sensor, Q07-336. Press Start. Pull out tray 1 andpush fully home. The display changesY NGo to Flag 1. Check Q07-383. Refer to:• GP 11 How to Check a Sensor.• P/J274, Tray 1 and 2 control PWB• 01E +5V Distribution RAP.• 01B 0V Distribution RAP.Install new components as necessary:• Tray 1 stack height sensor, PL 8.26 Item 7.• Tray 1 and 2 control PWB, PL 7.10 Item 2.CAUTIONTo prevent damage to the elevator and paper feed mechanism, the paper tray must be pulledout before MOT07-010 is run in diagnostics.Enter dC330 code 07-010 tray 1 feed / elevator motor, MOT07-010. Pull out tray 1. PressStart. The motor runsY NGo to Flag 2. Check MOT07-010. Refer to:• GP 10 How to Check a Motor.• P/J274, Tray 1 and 2 control PWB.• 01G +24V Distribution RAP.• 01B 0V Distribution RAPInstall new components as necessary:• Tray 1 Feed / elevator motor, PL 8.26 Item 8.• Tray 1 and 2 control PWB, PL 7.10 Item 2.Perform the following:• Check the feeder / elevator motor drive gears, Figure 1.• Check the tray 1 stack height mechanism on the feeder assembly,If the fault still occurs then go to 07A Tray 1 and Tray 2 False Paper Level RAP.Figure 1 Component locationDrive gearsStack height mechanismactuator
