August 20072-485WorkCentre 5687 Family 11-140-170, 11-142-170Status Indicator RAPs11-140-170, 11-142-170 Sheet Not Exiting to Bin 1 RAP11-140-170 The lead edge of a sheet is late arriving at the 2nd from top exit sensor.11-142-170 The trail edge of a sheet is late leaving the 2nd from top exit sensor.Initial Actions• Check for a paper jam in the compiler or in the path to bin 1.• Ensure the paper tray guides are set to the correct position for the size of paper in alltrays.• For trays 3 and 4, perform the steps that follow:1. Select the systems settings button from the tools screen.2. Select the tray management button and stock settings.3. From the list, select tray 3. Select the change stock size button.4. Select the paper size loaded in the tray. Select the save button.5. Repeat for tray 4.6. Save the stock setting and exit the tools mode.ProcedureEnter dC330, code 11-140. Actuate the 2nd from top exit sensor, Q11-140, Figure 1. The dis-play changes.Y NGo to Flag 1. Check the sensor Q11-140.Refer to:• GP 11, How to Check a Sensor.• P/J409, Carriage PWB.• 11C-170 HCSS BM Power Distribution RAP.Install new components as necessary:• Carriage PWB, PL 11.72 Item 5.• 2nd to top exit sensor, PL 11.73 Item 5.Enter dC330, code 11-023 to run the eject motor, MOT 11-020, Figure 1. The eject housingcycles between open and closed.Y NGo to Flag 3. Check the motor. MOT 11-020Refer to:• GP 10, How to Check a Motor.• P/J406, Carriage PWB.• 11C-170 HCSS BM Power Distribution RAP.Install new components as necessary:• Carriage PWB, PL 11.72 Item 5.• Eject motor, PL 11.73 Item 2.Enter dC330, code 11-010 to run the compiler carriage eject roll motor, MOT11-120, Figure 1.The motor runs.Y NGo to Flag 2. Check the motor MOT 11-120.Refer to:• GP 10, How to Check a Motor.• P/J408, Carriage PWB.• 11C-170 HCSS BM Power Distribution RAP.Install new components as necessary:• Carriage PWB, PL 11.72 Item 5.• Eject roll motor, PL 11.75 Item 1.Check the condition of the eject motor drive belt, PL 11.75 Item 2. The drive belt is good.Y NInstall a new eject motor drive belt, PL 11.75 Item 2.Go to Flag 4, check the harness and connectors P/J412 and P/J432, refer to GP 7. The har-ness and connectors are good.Y NRepair the harness, REP 1.2, or install new parts as necessary.Perform SCP 6 Final Actions.AA
