2-37Phaser 3635MFP 17-100 to 610Status Indicator RAPsDraft 417-100 to 610 Network Controller Faults RAPThese are the faults displayed when the machine encounters network controller problems. Thefaults are listed in code order, together with any recommended actions. Please note that theservice actions are limited.ProcedureWARNINGSwitch off the electricity to the machine. Disconnect the power cord from the customersupply while performing tasks that do not need electricity. Electricity can cause death orinjury. Moving parts can cause injury.Refer to Wiring Diagram 7. Go to the relevant fault code.NOTE: The network connection has two LEDs positioned next to the network port. The upperLED on indicates that the PWB is ready. The lower LED flashing indicates that the network isgood.17-100 IP Address is ConflictedThe IP address of the machine is being used by another device. Go to GP 4 System Adminis-tration Tools. Check with the customer that the connectivity and network setup settings are cor-rect.17-110 Connection ErrorThe machine encountered an error when establishing a connection to the designated server.Check with the customer that the connectivity and network setup settings are correct. Refer toGP 4 System Administration Tools.17-120 Server Not FoundThe machine can not find the designated server. Check with the customer that the connectivityand network setup settings are correct. Refer to GP 4 System Administration Tools.17-130 Login ErrorThe machine can not login to the designated server. Check with the customer that the connec-tivity and network setup settings are correct. Refer to GP 4 System Administration Tools.17-140 Access DeniedA permissions error occurred. Check with the customer that the connectivity and network setupsettings are correct. Refer to GP 4 System Administration Tools.17-150 Lock ExistsThe *.lck directory already exists.17-200 Network Cable is DisconnectedThe network cable is not connected. Check the network cable.17-400 User CancelledThe user cancelled the network scan job.17-500 Document Jam OccurredA document jam occurred during the scan operation.17-510 Operation ErrorAn error occurred when sending the image file.17-600 Filename is Too LongThe name of the file to be sent is longer than the destination systems limits. Shorten the filename.17-610 Scan File ExistsThe file name already exists on the destination server. Change the file name.