3-15Phaser 3635MFP IQ13, IQ14Image QualityDraft 4IQ13 Partial Blank Image (Not Periodic) RAPUse this RAP when the printed sheets have blank areas, that do not form a regular pattern.ProcedureWARNINGSwitch off the electricity to the machine. Disconnect the power cord from the customersupply while performing tasks that do not need electricity. Electricity can cause death orinjury. Moving parts can cause injury.Perform the following:1. Install a new print cartridge, PL 9.10 Item 1.IQ14 Partial Blank Image (Periodic) RAPUse this RAP when the printed sheets have blank areas that form a regular, or repeated,defect.ProcedureWARNINGSwitch off the electricity to the machine. Disconnect the power cord from the customersupply while performing tasks that do not need electricity. Electricity can cause death orinjury. Moving parts can cause injury.Perform the following:1. Measure the distance between the image and the defect. Refer to Table 1 to determinethe possible cause of the defect.2. Install new components as necessary.Table 1 Defect distanceDefect distance Roll Component Parts List Ref.95mm (3.7 inches) Xerographic drum Print cartridge PL 9.10 Item 138mm (1.5 inches) Charge roll Print cartridge PL 9.10 Item 145mm (1.8 inches) Supply roll Print cartridge PL 9.10 Item 147mm (1.9 inches) Transfer roll Transfer roll PL 9.10 Item 289mm (3.5 inches) Heat roll Fuser assembly PL 10.15 Item 151mm (2 inches) Pressure roll 1 Fuser assembly PL 10.15 Item 264mm (2.5 inches) Pressure roll 2 Fuser assembly PL 10.15 Item 3
