6-6 Phaser 3635MFPGP 2Draft 4General Procedures and InformationGP 2 Fault Codes and History FilesPurposeTo explain the chain code structure and describe fault history contents.Description• To access some history files from the UI, refer to GP 3 machine Status.• To view all the machine fault history, clear the last 40 faults, or reset each of the faultcounters, refer to Diagnostics Fault History.• For information on fault codes, refer to Function and Fault Codes.Procedure1. Enter diagnostics, GP 1.2. Select the Fault History tab.3. Select Fault Log or Fault Counters button as appropriate and follow the on screeninstructions.Function and Fault CodesRefer to Table 1 Function and fault code prefixes. Also known as the chain code.NOTE: Where possible, the component related fault codes are the same as the componentcontrol codes.Machine Status Button Fault HistoryThe most recent fault and status codes can be displayed on the UI. Press the Machine Statuskey, refer to GP 3. Touch the ‘Error Messages’ tab on the UI, then select, as appropriate:• All Faults.• Active Messages - status codes and a status message.• Event Log.Diagnostics Fault HistoryDescriptionThe diagnostics Fault History window contains two options:1. Fault Log - Displays the faults in time or code order. Displays a selected fault in detail.Permits deletion of the entire history file.2. Fault Counters - Displays the title buttons for the faults separated into chains. Selection ofa chain will display the fault detail.NOTE: Categories that do not exist on the machine will not be displayed.Table 1 Function and fault code prefixesChain Code Function01 Electrical02 USB03 Run control04 Drives and fans05 DADF06 LSU (ROS)07 Paper tray08 Paper feed09 Xerography10 Fusing14 Scanner15 Scan to Email17 Network20 Fax
