Chapter 1 Introduction 1-3IntroductionCanon CanadaCustomer support for Canadian residents is available 24 hours a day (sevendays a week) at 1-800-263-1121.In other countries, please contact your Canon dealer.Servicing the MultiPASS L6000The Canon MultiPASS L6000 is designed with the latest technologyto provide trouble-free operation. The warranty card that comes with yoursystem describes Canon’s limited warranty, which includes theInstantExchange warranty program. Be sure to read the warrantyinformation to find out about the different service options availableto you.Save the warranty and keep your sales receipt for proof of purchase. In theevent that your MultiPASS needs servicing, you will need your proof ofpurchase to obtain warranty service.Be sure to register your new product. This will help Canon give you bettersupport and warranty service. You can register electronically duringinstallation; see your Quick Start Guide for details. You can also fill out theRegistration card and fax it or mail it in. See the Registration card fordetails.If you seem to have a problem, try to solve it by referring to thetroubleshooting information in Chapter 10. If you cannot solve theproblem, contact the Canon Computer Systems Customer Care Center(see previous page for details).Important Safety InstructionsRead these safety instructions and refer to them later if you have anyquestions.C Except as explained in this manual, do not attempt to service theMultiPASS L6000 yourself. Opening and removing interior covers mayexpose you to dangerous voltage points or other risks. Refer all servicing toa Canon Authorized Service Facility (ASF). Call the Customer Care Centerfor details.m Follow all warnings and instructions marked on the MultiPASS andinside the front cover.