Troubleshooting198 WorkCentre 7500 Series Multifunction PrinterUser GuidePrinting Takes Too LongProbable Causes SolutionsThe printer is set to a slower printing mode,for example, for printing on heavyweightpaper or transparencies.It takes more time to print on certain types of special media. Makesure that the paper type is set properly in the driver and at theprinter control panel.The printer is in Energy Saver mode. Wait. It takes time for printing to start when the printer is comingout of Energy Saver mode.The way the printer was installed on thenetwork could be an issue.Determine if a print spooler or a computer sharing the printer isbuffering all print jobs and then spooling them to the printer.Spooling can slow print speeds. To test the speed of the printer, printsome Information pages such as the Office Demo Page. If the pageprints at the rated speed of the printer, you could have a network orprinter installation issue.The job is complex. Wait. No action needed.Document Prints From Wrong TrayProbable Causes SolutionsApplication and print driver have conflictingtray selections.1. Check the tray selected in the print driver.2. Go to the page setup or printer settings of the application fromwhich you are printing.3. Set the paper source to match the tray selected in the print driveror set the paper source to Automatically Select.Note: Set the paper source tray selection to Automatic to have theprint driver select the tray.Document Fails to PrintProbable Causes SolutionsSelected tray has wrong paper size installed. To view the Job Status for a failed print on the touch screen:1. Press the Job Status button, then touch the Active Jobs tab.2. Find the failed print job in the list.3. Note the status of the failed print job, such as Held: ResourcesRequired.4. Touch to select the print job for more details, then touch JobDetails.5. Note the Tray number listed under Resources and the Status ofthe selected tray.6. Load the proper size paper in the tray or select another tray.Application and print driver have conflictingtray selections.See Document Prints from Wrong Tray on page 198.
