Samsung OfficeServ 7100 Technical Manual

Also see for OFFICESERV 7100: Quick guide System administration guide User guide User manual User guide

Contents

OfficeServ 7100 PROGRAMMINGTECHNICAL MANUAL PART 8 APRIL 20078.1.30the Dial block to alert the caller that they need to hang up. This way the Dialblock will create a new call path and dial the page group successfully.But with all of that set up there's a few housekeeping things to clean up. Forstarters when they try to get to the Extension that is set for Screening they willhear "Transferring to Extension xxx". Also, once they have recorded their pagethey will hear "Please hold while I connect your call" before the Dial block is ableto tell them to disconnect.We can remove these prompts, but it would remove them for every otherExtension, and that would be bad. So we need to create a new EClass for thisone Extension block. That way we can remove the Target herald prompt and theMonitored xfer prompt.For simplicity we are going to make this paging setup available from the DayMain Menu, though the technician should be aware that any caller who stumblesupon the chosen single digit option will be able to perform a page, so additionalactions may be necessary to secure the feature.Programming:Create a new Bye block called Silent Goodbye.Clear the Disconnect Prompt field and click Save.Create a new Speak block called Announce Page.Change the Prompt index field to NAME.Change the NEXT Event Pointer Type to BYE.Click the Target Name field and select Silent Goodbye and click Save.Change the Operating MODE to 01:Day.Press the Clear button for the NEXT Event Pointer and click Save.Repeat the previous step for each Operating MODE.Create a new Dial block called Delayed Page.Change the Prompt field to 1011.Change the Number field to 55* (or replace * with the proper page zone numberout of MMC 604 or 605).Click the Station Type field and select On Premise and click Save.Go to the Call Director screen and change the ANSWER Event Pointer Type toSPK.Click the Target Name field and select the Announce Page block then clickSave.