6 Feature GuideTable of Contents1 Call Handling Features......................................................................... 131.1 Incoming Call Features..................................................................................................141.1.1 Incoming CO Line Call Features ......................................................................................141.1.1.1 Incoming CO Line Call Features—OVERVIEW............................................................................................... 141.1.1.2 Direct In Line (DIL) .......................................................................................................................................... 161.1.1.3 Calling Line Identification (CLI) Distribution..................................................................................................... 171.1.1.4 Intercept Routing ............................................................................................................................................. 181.1.1.5 Intercept Routing—No Destination .................................................................................................................. 201.1.2 Internal Call Features.......................................................................................................201.1.2.1 Internal Call Features—OVERVIEW................................................................................................................ 201.1.2.2 Internal Call Block............................................................................................................................................ 211.1.3 Incoming Call Indication Features ....................................................................................221.1.3.1 Incoming Call Indication Features—OVERVIEW............................................................................................. 221.1.3.2 Ring Tone Pattern Selection ............................................................................................................................ 231.1.3.3 Call Waiting ..................................................................................................................................................... 241.2 Receiving Group Features ............................................................................................251.2.1 Idle Extension Hunting .....................................................................................................251.2.2 Incoming Call Distribution (ICD) Group Features.............................................................261.2.2.1 Incoming Call Distribution (ICD) Group Features—OVERVIEW ..................................................................... 261.2.2.2 Group Call Distribution .................................................................................................................................... 301.2.2.3 Queuing Feature.............................................................................................................................................. 321.2.2.4 VIP Call............................................................................................................................................................ 351.2.2.5 Overflow Feature ............................................................................................................................................. 361.2.2.6 Log-in/Log-out ................................................................................................................................................. 371.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features .............................................401.3.1 Call Forwarding (FWD)/Do Not Disturb (DND).................................................................401.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—OVERVIEW.......................................................................... 401.3.1.2 Call Forwarding (FWD) .................................................................................................................................... 421.3.1.3 Do Not Disturb (DND)...................................................................................................................................... 451.4 Answering Features.......................................................................................................471.4.1 Answering Features .........................................................................................................471.4.1.1 Answering Features—OVERVIEW .................................................................................................................. 471.4.1.2 Line Preference—Incoming ............................................................................................................................. 471.4.1.3 Call Pickup....................................................................................................................................................... 481.4.1.4 Hands-free Answerback .................................................................................................................................. 491.5 Making Call Features .....................................................................................................511.5.1 Predialing .........................................................................................................................511.5.2 Automatic Extension Release ..........................................................................................511.5.3 Intercom Call ....................................................................................................................521.5.4 CO Line Call Features......................................................................................................531.5.4.1 CO Line Call Features—OVERVIEW .............................................................................................................. 531.5.4.2 Emergency Call ............................................................................................................................................... 531.5.4.3 Account Code Entry ........................................................................................................................................ 531.5.4.4 Dial Type Selection .......................................................................................................................................... 541.5.4.5 Pause Insertion................................................................................................................................................ 551.5.4.6 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) .................................. 551.5.4.7 Special Carrier Access Code .......................................................................................................................... 571.5.5 Seizing a Line Features ...................................................................................................571.5.5.1 Seizing a Line Features—OVERVIEW ............................................................................................................ 571.5.5.2 Line Preference—Outgoing ............................................................................................................................. 571.5.5.3 CO Line Access............................................................................................................................................... 581.6 Memory Dialing Features ..............................................................................................61