© 2004 - 2010 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO200L/202L/203L/230/230L/232/233/280/282/283TROUBLESHOOTING5 - 935[3B30] [3B31] [3B32] Charset errorThese errors occur when the standard of the Charset is other than ISO-8559-1 or ISO-8559-2.Request the sender to reformat the Charset into either of the standards described above and thenretransmit the mail.[3C10] [3C11] [3C12] [3C13] TIFF analysis errorThese errors occur when the mail data is damaged from the transmission to the reception of the mail, orwhen the format of the attached file is not supported by this equipment (TIFF-FX).Request the sender to retransmit the mail.[3C20] [3C21] [3C22] TIFF compression errorThe compression method of the TIFF file is not acceptable for this equipment. (Acceptable: MH/MR/MMR/JBIG)Request the sender to retransmit the file in the acceptable compression method.[3C30] [3C31] [3C32] TIFF resolution errorThe resolution of the TIFF file is not acceptable for this equipment. (Acceptable: 200 x 100, 200 x 200,200 x 400, 400 x 400, 300 x 300 or equivalent)Request the sender to retransmit the file in the acceptable resolution.[3C40] [3C41] [3C42] TIFF paper size errorThe paper size of the TIFF file is not acceptable for this equipment. (Acceptable: A4, B4, A3, B5, LT, LG,LD or ST)Request the sender to retransmit the file in the acceptable paper size.[3C50] [3C51] [3C52] Offramp destination errorThese errors occur when the FAX number of the offramp destination is incorrect.Request the sender to correct the FAX number of offramp destination and then retransmit the mail.[3C60] [3C61] [3C62] Offramp security errorThese errors occur when the FAX number of the offramp destination is not on the Address Book.Check if the FAX number of the offramp destination is correctly entered or the number has not beenchanged.[3C70] Power failure errorCheck if the mail is recovered after turning ON the power again.Request the sender to retransmit the mail if it is not recovered.[3D10] Destination address errorCheck if the setting of the server or DNS is correct. Correct if any of the setting is incorrect.When the content of the setting is correct, confirm the sender if the destination is correct.[3D20] Offramp destination limitation errorInform the sender that the transfer of the FAX data over 40 is not supported.05/11