Chapter 9. Diagnostics410 PACSystems* RX7i, RX3i and RSTi-EP CPU Programmer's Reference Manual GFK-2950C9.4.10 Option Module Software Failure (Group 16)The fault group Option Module Software Failure occurs when:▪ A non-recoverable software failure occurs on an intelligent option module.▪ The module type is not a supported type.▪ The Ethernet Interface logs an event in its Ethernet exception log.Action: Non-configurable.1, Unsupported Board TypeThe board is not one of the supported types.Correction1) Upload the configuration file and verify that the software recognizes the board type in the file. Ifthere is an error, correct it, download the corrected configuration file, and retry.2) Display the Controller Fault Table on the programmer. Contact Technical Support, giving them allthe information contained in the fault entry.2, 3, COMMREQ Frequency Too HighCOMMREQs are being sent to a module faster than it can process them.CorrectionChange the application program to send COMMREQs to the module at a slower rate or check thecompletion status of each COMMREQ before sending the next.4, More Than One BTM in a RackThere is more than one BTM present in the rack.CorrectionRemove one of the BTMs from the rack; there can only be one in a CPU rack.>4, Option Module Software FailureSoftware failure detected on an option module.Correction1) Reload software into the indicated module.2) Replace the module.>400, LAN System Software FaultThe Ethernet interface software has detected an unusual condition and recorded an event in itsexception log. The Fault Extra Data contains the corresponding event in the Ethernet exception log,which can be viewed by the Ethernet Interface’s Station Manager function. The first two digits ofFault Extra Data contain the Event type; the remaining data correspond to the four-digit values forEntry 2 through Entry 6. Some exceptions may also contain optional multi-byte SCode and otherdata.CorrectionFor information on interpreting the fault extra data, refer to the PACSystems TCP/IP EthernetCommunications Station Manager User Manual, GFK-2225, Appendix B.
