Other problemsOther problemsThe printer does not go onCause Corrective ActionThe printer is unplugged. Plug the power cord into the outlet, and then turn onthe printer.The specied voltage is not supplied. Check the voltage of the outlet and breaker.For information on the specied voltage, see“Specications”. (→P.83)If the Printer Makes a Strange SoundThe following sounds do not indicate a problem with the printer.• There is a sound of vacuum from the PlatenTo prevent paper from rising, paper is held against the Platen by suction from Vacuum holes under it.• Roll paper makes a uttering sound during printingThere may be a uttering sound when large paper is advanced.• If you suddenly hear the tone for cleaning operationsAt regular intervals, for printer maintenance, cleaning operations will begin automatically, even if theprinter is in Sleep mode.In other cases, contact your Canon dealer.Messages advising to check the maintenance cartridgeare not clearedCause Corrective ActionRemove the new Maintenance Cartridge you havejust installed and insert it again rmly.The printer has not detected the new MaintenanceCartridge that was used to replace the old one.Restart the printer.The printer consumes a lot of inkCause Corrective ActionMany full-page color images are printed. In print jobs such as photos, images are lled withcolor. This consumes a lot of ink. This does notindicate a problem with the printer.Head Cleaning B is used often. Head Cleaning B consumes a lot of ink. This doesnot indicate a problem with the printer. Unless theprinter has been moved or stored for a long periodor you are troubleshooting Printhead problems, werecommend not performing Head Cleaning B, to theextent possible.You have just nished initial installation, when moreink is consumed to ll the system.After initial installation or at the rst-time use aftertransfer, ink ows into the system between the InkTank and Printhead, which may cause the ink levelindicators to drop to 80%. This does not indicate aproblem with the printer.Troubleshooting 681
