Cannot print over a networkCannot print over a TCP/IP networkCause Corrective ActionThe printer’s IP address is not congured correctly. Make sure the printer’s IP address is conguredcorrectly. For details, see “Conguring the IPAddress Using imagePROGRAF Device SetupUtility”. (→P.446) or see “Conguring the IP AddressUsing the Printer Control Panel”. (→P.483)The printer’s TCP/IP network settings are notcongured correctly.Make sure the printer’s TCP/IP network settings arecongured correctly. For details, see “Conguring thePrinter’s TCP/IP Network Settings”. (→P.487)The computer you are trying to print from is notcongured correctly.Make sure the computer’s TCP/IP network settingsare congured correctly. For details, see “Conguringthe Printer Driver Destination (Windows)”. (→P.495)Otherwise, see “Conguring the Destination forTCP/IP Network (Macintosh)”. (→P.515)Cannot print over a NetWare networkCause Corrective ActionThe printer’s NetWare settings are not conguredcorrectly.Make sure the printer’s NetWare settings arecongured correctly. In particular, make sure a validframe type is selected. For details, see “Conguringthe Printer’s NetWare Network Settings”. (→P.490)The computer you are trying to print from is notcongured correctly.Make sure the computer’s NetWare settings arecongured correctly. For details, see “ConguringNetWare Network Settings”. (→P.507)The NetWare server and services are not conguredcorrectly.Check the following points.1.Make sure the NetWare le server is running.2.Make sure there is enough free disk space on theNetWare le server. Insufcient disk space mayprevent you from processing large print jobs.3.Start NWADMIN or PCONSOLE and conrm thatthe print service is congured correctly and theprint queue is available.4.If data transmission to a printer on another subnetfails, deactivate NCP burst mode in that printer’snetwork protocol settings.5.If the printer is used in queue server mode, specify“Other/Unknown” as the printer type.678 Troubleshooting
