Problems with the printing qualityThe surface of the paper is dirtyCause Corrective ActionThe Paper Retainer is soiled. Clean the Paper Retainer. (→P.644)You are using a paper that does not dry easily. Specify a time of about a minute in Roll DryingTime.The back side of the paper is dirtyCause Corrective ActionThe Platen has become dirty after borderless printingor printing on small paper.Open the Top Cover and clean the Platen.(→P.641)The Paper Retainer is soiled. Clean the Paper Retainer. (→P.644)Roller marks are left across the trailing edge of paperCause Corrective ActionFollowing the instructions, press the Load/Ejectbutton, remove the paper, and then press the OKbutton.A document was removed after printing fromthe Front Paper Feed Slot without pressing theLoad/Eject button.Wipe away any soiling on the rollers. (→P.641)(→P.644)Immediately After Borderless Printing, the Trailing EdgeMargin is Soiled During Regular PrintingCause Corrective ActionDepending on your printing environment, afterborderless printing in which the leading and trailingedge of the roll is cut automatically, any ink adheringto the cutter unit may rub off on the next printeddocument.Follow these steps to set the Between Pages settingof Drying Time in a range of 30 seconds to 3 minutesbefore borderless printing.1.On the Main sheet of the printer driver, clickSettings in Media Type.2.Select the ink drying time in the Between Pageslist of Drying Time.670 Troubleshooting