Problems Regarding PaperRoll paper cannot be inserted into the Paper Feed SlotCause Corrective ActionThe roll paper is warped. Straighten out curls and reload the roll.The roll was pulled out by force when it had beenadvanced before printing, and this action closed thePaper Feed Slot.Hold down the Load/Eject button for a while andreload the roll.Cannot Load SheetsCause Corrective ActionThe paper source selection is incorrect. Press the Feeder Selection button to activate theCut Sheet lamp.Paper is not cut straightCause Corrective ActionThe paper is bent or curled at the cut position. Straighten out any curling by the edges of the paper.Paper rises by the ends of the cut position beforeit is cut.Reload the paper correctly.Paper cannot be cutCause Corrective ActionThe printed document became caught on a foreignobject by the Output Tray, which lifted the document.The Cutter passed under the paper.Remove the foreign object by the Output Tray toenable the printer to eject the printed document,keeping it level.In the printer driver, No or Print Cut Guideline isspecied in Auto Cut.Specify Yes in Auto Cut in the printer driver.In MAIN MENU, Eject or Manual is specied inCutting Mode.Specify Automatic in Cutting Mode in MAIN MENU.Depression on the leading edge is leftCause Corrective ActionKeeping a roll in the printer for a long time withoutprinting on it may leave a depression on the leadingedge.When printing quality is most important, werecommend setting TrimEdge Reload to On orAutomatic so that the paper edge is automaticallycut before printing.Roller marks are left across the trailing edge of paperCause Corrective ActionFollowing the instructions, press the Load/Ejectbutton, remove the paper, and then press the OKbutton.A document was removed after printing fromthe Front Paper Feed Slot without pressing theLoad/Eject button.Wipe away any soiling on the rollers. (→P.641)(→P.644)664 Troubleshooting