Installation problemsInstallation problemsRemoving Installed Printer DriversFollow the steps below to remove installed printer drivers and utilities.Removing printer drivers (Windows)Remove the printer driver as follows.Note• In Windows 2000/Windows XP/Windows Server 2003/Windows Vista, you must log on withadministrative rights such as “Administrator” account.1. From the Windows start menu, select Programs > Canon Printer Uninstaller >imagePROGRAF Printer Driver Uninstaller to display the Delete Printer window.2. Select the printer in the list and click Delete.3. Click Yes in the Warning message dialog box.4. Make sure that the printer has been removed from the list, and click Exit.Removing Printer Drivers and imagePROGRAF Printmonitor(Macintosh)Remove the printer driver or imagePROGRAF Printmonitor as follows.1. Insert the User Software CD-ROM provided with the printer in the CD-ROM drive.2. Start the printer driver installer included in the User Software CD-ROM.Open OS X and double-click iPF Driver Installer X.3. In the upper-left menu, choose Uninstall, and click Uninstall.4. Follow the instructions on the screen to remove the printer driver or imagePROGRAFPrintmonitor.Removing imagePROGRAF Status Monitor (Windows)Remove imagePROGRAF Status Monitor as follows.1. From the Windows start menu, select Programs > imagePROGRAF Status Monitor >Uninstaller (imagePROGRAF Status Monitor) to start the wizard.2. In the wizard window, click Delete, and then click Next.3. Follow the instructions on the screen to remove imagePROGRAF Status Monitor.Removing imagePROGRAF Device Setup Utility (Windows)Remove imagePROGRAF Device Setup Utility as follows.1. From the Windows start menu, select Programs > imagePROGRAF Device Setup Utility >Uninstaller (imagePROGRAF Device Setup Utility) to start the wizard.2. In the wizard window, click Delete, and then click Next.3. Follow the instructions on the screen to remove imagePROGRAF Device Setup Utility.680 Troubleshooting