Problem SolvingXerox ® WorkCentre® 5022/5024 Multifunction PrinterUser Guide13-48Notes• Pulling out a tray after a paper jam without checking where the jam is located may cause thepaper to tear and leave shreds inside the machine. To prevent equipment failure, check thelocation of paper jams before attempting to clear them.• The paper jam display will not go out if paper shreds remain in the machine.• When clearing paper jams, leave the machine's power on. Switching the power off erasesinformation stored in the machine's memory.• Do not touch parts inside the machine. Printing errors may result.077-101 Paper Jam at Cover AOpen Cover A and remove paper.Left cover A P. 13-49077-103077-104077-106Paper JamOpen Cover A and remove paper.077-129 Paper Jam at Duplex ModuleOpen Cover A, and remove paper.077-900 Paper Jam at Cover AOpen Cover A and remove paper.077-901 Paper JamOpen Cover A and remove paper.077-904 Paper Jam at Cover BOpen Cover B and remove paper.One tray module cover B P. 13-51077-905077-906Paper Jam at Cover B and COpen Cover B and Cover C, and removepaper.1. One tray module cover B2. Two tray module cover CP. 13-51P. 13-52ErrorCode Message Area to Check/Check Procedure See Page:
