Problem SolvingXerox ® WorkCentre® 5022/5024 Multifunction PrinterUser Guide13-16Print Output ProblemsThe table below lists possible solutions to print output problems.Symptom Possible Cause RemedyThe printout is onthe wrong papersize.The wrong size paper wasloaded in the specified tray.Change the size of the paper loaded in the tray, orchange the print options to use a tray containingthe specified paper size.The image at theedges of the paperis missing.The document exceeds themachine's printable area.Enlarge the machine's print area, or reduce thedocument's print area.The settingsspecified in theprinting options aredisabled.The print driver of anothermodel machine is in use.Install the machine's print driver.An option has not beenmounted.Check the options mounted in the machine, thenreselect the items in Items under Options in theprint driver.The computer isnot using the printdriver supplied withthe machine (isusing anothercompany's printdriver).Confirm whether the print driveron the computer is the onesupplied with the machine.On the computer, select the print driver suppliedwith the machine. If the print driver is not listed forselection, install the print driver and then select it.Operation is not guaranteed if another company'sprint driver is used.
