Problem SolvingXerox ® WorkCentre® 5022/5024 Multifunction PrinterUser Guide13-30Unable to Connect to an IPv4 AddressUnable to Connect to an IPv6 AddressUnable to Print in an IPv6 EnvironmentSymptom RemedyWhen entering an IPv4 address,the machine does not workproperly when 0 is added to thehead of values in the address, suchas 192.168.010.033Do not add 0 to the head of address values.Symptom RemedyUnable to access the machine byspecifying a link-local address.Append a scope ID to the link-local address.For example, when using Internet Explorer 7 in Windows Vista to accessthe machine by specifying fe80::203:baff:fe48:9010, append theWindows Vista Ethernet adapter local area connection number (such as8) as the scope ID (for example, enter fe80::203:baff:fe48:9010%8).Unable to communicate with aWindows operating systemsupporting IPv6.Set fixed addresses in Windows operating systems supporting IPv6.Searches for devices outside therouter do not work properly.When going outside the router in an SMB search, enter the recipientaddress directly.Multicasting is only supported within a local link (FF02::1).Symptom RemedyUnable to use a shared Windowsprinter from a Windows operatingsystem supporting IPv6 in an IPv6network environment without aDNS server.Register the machine's computer name in the "hosts" file in theWindows operating system supporting IPv6.Example:Register the name in the fileC:\Windows\system32\driver\etc\hosts.
