Problem SolvingXerox ® WorkCentre® 5022/5024 Multifunction PrinterUser Guide13-14Striped patternsappear in copies.The document'senlargement factor is toolarge.When making enlarged copies, someenlargement factors can create stripedpatterns. Adjust the copy enlargementfactor.Refer to Reduce/Enlarge on page 5-19.Copies are out ofposition orcrooked.You have not placed thedocument correctly.Place the document correctly.Refer to Placing the Document on page 5-1.The document feeder'sdocument guides aremisaligned.Place the document correctly, moving thedocument guides into contact with theedges of the document.You have not mounted thetray securely.Mount the tray by inserting it securely all theway into the machine.The paper guides of theBypass tray are misaligned.Place the document correctly, moving thedocument guides into contact with theedges of the document.The document size is notcorrect.Check the document size set correctly.Refer to Original Size on page 5-20.The paper size is not correct. Check the paper size set correctly.Refer to Changing the Paper Settings onpage 4-11.The copy is notthe desired size.The document cover ordocument glass is dirty.Clean the document cover or documentglass.Refer to Cleaning the Document Cover andthe Document Glass on page 12-12.The document is atransparency or highlytranslucent medium.Place a sheet of white paper over thedocument before copying.The document has shiftedout of position.Place the document correctly.Refer to Placing the Document on page 5-1.The document feeder'sdocument guides aremisaligned.Place the document correctly, moving thedocument guides into contact with theedges of the document.Refer to Placing the Document on page 5-1.The document is creased. Smooth out the document and place it againcorrectly.Refer to Placing the Document on page 5-1.The edges ofcopies are cutoff.The document exceeds theprintable area.Adjust the reduction/enlargement factor toreduce the copy slightly.Symptom Possible cause Remedy
