Samsung OfficeServ SMT-i5243 User Manual

Also see for OfficeServ SMT-I5220: User manual User guide Setup guide User manual User guide

Contents

96SHORTCUTSCallingCalling a station that is busy or does not answer you can press [#] to immediatelysend the call to the called parties mailbox.Call Divert to VoicemailWhile receiving an incoming (ringing) call, dial [] to immediately send the callerto your personal voicemail box. This will override the call forward no answer set-ting.Direct Messaging[#] + DSS To make it easy to leave messages for others in your office without hav-ing to dial their extension number first, keyset users may simply dial [#] plus amailbox (extension) number and leave a message directly. If you dial a busy exten-sion press [#] to connect directly with the mailbox.Self Memo (Reminder)Pressing [##] will leave a message in your own mailbox. This is useful to remindyourself of things to do now or in the future. Messages can be sent with futuredelivery so you can have the system call you when items become due.INTERACTIVE DISPLAYSDisplay keyset users have the added advantage of using the soft keys and displaysto play, save, delete, reply, call, forward, rewind, pause, fast forward, change the vol-ume, get message information, or help.Viewing Mailbox ContentsIf you have new messages, in addition to the Telephone Status Indicator (TSI) youwill be able to use the keyset displays and soft keys to communicate with the SVMiE-Series.E-MAIL GATEWAY (EMG)The E-Mail Gateway feature integrates your voice mail box with your email client.No matter what email client software you are using or where you use it, you cansend voice mail messages and fax mail messages to your E-Mail inbox.There are two parts to the E-Mail Gateway; E-Message Delivery and E-MessageNotification.971. E-MESSAGE DELIVERY: Voice mail messages (.wav) and/or fax mail messages(.tiff ) are "delivered" to your Inbox with the appropriate attached file.2. E-MESSAGE NOTIFICATION: You will receive an e-mail, with NO attachments,notifying you that you have a voice and/or fax mail message in your Voice MailBox.• As a subscriber you can use either E-Message Delivery and/or E-MessageNotification.• As a subscriber you can have multiple e-mail addresses. (a maximum of 5valid email addresses).• E-Message Notification can be set to one e-mail address while E-MessageDelivery is set to different e-mail address.Functionality• With either type of EMG, when Caller ID (CID) is provided, the callers tele-phone number will appear in the subject field of the email along with the dateand time stamp of when the voice message was originally recorded in yourVoice Mail Box.• If the caller is also a subscriber on the system and the E-Mail Gateway is set upwith a valid "Reply To" address, the Subscriber's name will also appear in the"From" field. Otherwise, the "From" field will display the name of the Samsungvoice mail system (SVMi-8E, SVMi-16E, or SVMi-20E) sending the message.• Client will use their PC's Multi-Media kit (equipped with either speakersand/or a headset) to listen to messages delivered to their e-mail Inbox.• No Synchronization of messages is performed between the Voice Mail Boxand the E-mail Inbox.- Messages listened to, forwarded, deleted, and/or saved within an e-mailinbox will NOT effect the status of that same new message in the VoiceMail or the MWI (Message Waiting Indicator) associated with that mes-sage on the phone.- Also messages listened to in the Voice Mail, from a phone, will not changethe Unread/Read status of the same message in an e-mail inbox.IMPORTANT NOTE: If the PC/Laptop/PDA/Smart Phone/etc… is notequipped with hardware and software capable of playing a '.WAV' file thenthe E-Mail Gateway will not work for them until they add some method tolisten to '.WAV' files delivered to their Inbox.The same applies to Fax Mail messages, if the device the subscriber is usingdoes not support the viewing of '.TIFF' files, then the E-Mail Gateway forFax Mail will not work for them until they add some method to view .tifffiles delivered to their inbox.