34OUTSIDE CALLSMAKING CALLS FROM AOMNote: When making calls, internal or outside calls, in order to access the program-mable button screens, press the AOM soft button. Then you can utilize the CallLog ss / Phonebook tt buttons on the display.• When the desired number is highlighted, press the OK button.• The number will be automatically dialed.UNIVERSAL ANSWEROutside lines may be programmed to ring a general alerting device. To answercalls ringing this device, dial 67—OR—press the UA button. This device can oper-ate in any one of the six different ring plans.NOTE: If the Hot Keypad feature has been turned off, you must first lift the handsetor press the Speaker button before dialing.RECALL DIAL TONE• Press the New button to disconnect your existing call, wait for dial tone andthen make a new call on the same line.NOTE: If this button does not appear on your keyset, the Flash button may be pro-grammed to recall dial tone.SENDING A FLASHWhile on an outside call, press the Flash button to send a flash to the telephonecompany. This is required for some custom calling features or CENTREX use.NOTE: Flash is not available on an ISDN circuit.BUSY LINE QUEUING WITH CALLBACKIf you receive a busy signal when you are selecting an outside line, this means thatthe line or group of lines is busy.• Press the Callback button, if programmed, or dial 44, you will hear confirma-tion tone.• Hang up or press Speaker button.• When the line becomes free, the system will call you back.• Lift the handset or press the Speaker button to answer, wait for dial tone anddial the telephone number or speed dial number again.35NOTES:1. A callback will be canceled if not answered within 30 seconds. If you have seta callback, the cursor associated with the Callback button will be solid black.2. If the Hot Keypad feature has been turned off, you must first lift the handsetor press the Speaker button before dialing.BUSY STATION CALLBACKWhen you call another station and receive a busy signal:• Press the Callback button, if programmed, or dial 44.• When the busy station becomes free, your keyset will ring.• Lift the handset or press the Speaker button to call the now idle station.NOTES:1. A callback will be canceled if not answered within 30 seconds. If you have seta callback, the cursor associated with the Callback button, will be solid black.2. If the Hot Keypad feature has been turned off, you must first lift the handsetor press the Speaker button before dialing.CANCELING CALLBACKA callback will be canceled if not answered within 30 seconds. If you have set a call-back, the cursor associated with the Callback button, will be solid black.To cancel a callback:• Press the Callback button, if programmed, or dial 44.The display will show thecallback details, press the Func. soft button and then Clear.• This will cancel the last set callback and display the next set callback, also withthe option to Clear.This process is repeated until all callbacks are cleared frommemory.NOTE: If the Hot Keypad feature is turned off, you must first lift the handset orpress the Speaker button before dialing.BUSY STATION CAMP-ONWhen you call another station and receive a busy signal but you do not want towait for a callback:MANUAL CAMP-ON• Press the Camp button or dial 45.• The called station will receive off-hook ring tone repeated every few secondsand the cursor associated with the first available Call button will flash black toindicate your call is waiting.• Wait for the called party to answer.
