Samsung OfficeServ SMT-i5243 User Manual

Also see for OfficeServ SMT-I5220: User manual User guide Setup guide User manual User guide

Contents

3Outside calls appear on individual line keys if they are assigned. When an individ-ual line is not assigned to its own key, it will appear on a CALL button.Your outsidecalls will light green on your keyset and red on other keysets.You never lose sight of your calls while they are on hold.They stay right where youput them and are identified with a green flashing light if the key has a tri-coloredLED.Some simple rules to remember:• Any steady LED indicates the line or feature is in use.• A fast flashing green LED indicates a new call ringing in.• A slow flashing green or red LED indicates a call is on hold.• A slow flashing amber LED indicates a recall to your keyset.• A steady red LED on the HOLD key indicates the keyset is locked.• A steady red LED on the TRSF key indicates the keyset is Forward All.• A steady red LED on the ANS/RLS key indicates the keyset is in Headset mode.• A flashing red LED on the ANS/RLS key indicates the keyset is in DND mode.SPEAKERPHONEPressing the ANS/RLS or the MONITOR key will answer or release a call on thespeakerphone. Switching from the handset to the speakerphone is easy. Press theSPK key and hang up the handset.NOTE: The 7B phone is not a speaker phone. If you are using a 7B phone, you mustlift the handset in order to speak to the other party.VOLUME CONTROLSDCS keysets use the UP and DOWN keys to adjust the ringer volume while thekeyset is ringing, the speaker volume while the speakerphone or monitor speakeris in use and the handset volume while you are listening.These three levels will bestored in memory until changed. If background music is turned on at your keyset,the volume keys will also control the level of music. The volume of pages heardthrough the speaker of a keyset can be adjusted during a page announcement byusing the volume keys. There are 16 levels for each volume setting. The volume ofoff-hook ring is controlled by a user-programmable setting.2THINGS YOU SHOULD KNOWUSER ORIENTATIONDCS telephones are called “keysets.” They contain buttons or “keys” that are usedto access or activate the many features of your office phone system. The keys withpaper designation strips are programmable keys. This means they can be pro-grammed for a specific function on your keyset and that same button can besomething different on another keyset. See the system manager to get your mostfrequently used features assigned to your programmable keys. When changes aremade, be sure that your programmable keys are relabeled properly.Lines from the telephone company are “C.O. lines.” Calls on these lines are referredto as “outside calls.”Your system can have individual C.O. line keys or lines may beassigned to groups. When they are in a group, you access a line by dialing anaccess code or pressing a route button. For example, dial 9 or press the LOCAL keyto get a local outside line. If Least Cost Routing is used, pressing the LCR key willautomatically select a preprogrammed C.O. line according to what digits aredialed. Each line in the system is numbered, beginning with 701, then 702, 703, etc.Direct Station Selection (DSS) keys are programmed to ring specific stations. Youcan press a DSS key instead of dialing the extension number. A DSS key lights redwhen that station is busy (Busy Lamp Indication).OfficeServ 100, OfficeServ 500, and OfficeServ 7000 Series systems provide dis-tinctive ring patterns to your keyset:• Outside calls have a single ring tone repeated.• Internal calls have a double ring tone repeated.• Door phone calls and alarm/appointment reminders have a triple ring tonerepeated.CALL INDICATIONSThe keys on your phone have light emitting diodes (LEDs). Some of these are tri-colored LEDs that light green, red or amber (green and red together). Some of thekeys can only light red.Intercom calls, also called internal calls, always appear on your CALL buttons.Theywill always light green.You can have up to eight CALL buttons, but at least two arerecommended.