[Example]VPSExtn.102134Sent "2".BusyStatusBusyPBXTransfer21 An incoming call reaches the VPS. The VPSgreets the caller: "Thank you for callingPanasonic. If you know the extensionnumber of the person you wish… ".2The caller dials the extension number (extn.102).The VPS will transfer the call to the extensionvia the PBX.3If the extension is not available, the PBXsends DTMF status signal of the extension(busy status) to the VPS.4The VPS receives the DTMF status signaland send the appropriate message to thecaller: "Sorry. The extension is busy. Wouldyou like to leave a message… ".Conditions• Voice Mail (VM) Transfer ButtonA flexible button can be customised as the Voice Mail (VM) Transfer button with the floating extensionnumber of the VM group as the parameter.• It is possible to assign the time period between when the VPS answers the call and the PBX sends theFollow on ID to the VPS.• It is possible to assign the time period between when the VPS transfers the call using the AA service tothe PBX and the PBX sends the DTMF status signal to the VPS.• It is possible to select whether the mailbox number is the same as the extension number, or the mailboxnumber is programmable for each extension number and incoming call distribution group (Mailbox AccessID).• The Inter-digit time for the DTMF command and for DTMF status signal is programmable.• Data Line Security is set automatically on the extensions in the VM (DTMF) group to achieve properrecording. (® 1.11.5 Data Line Security)Feature Guide References1.1.1.6 Intercept Routing1.3.1.2 Call Forwarding (FWD)1.12.1 Call Transfer1.20.2 Flexible Buttons1.24.1 Voice Mail (VM) GroupUser Manual References1.10.5 If a Voice Processing System is Connected238 Feature Guide1.24.2 Voice Mail DTMF Integration
