1.13.4 Music on HoldDescriptionMusic can be played to a party that has been put on hold. The following music sources are available:a. Internal music sourceb. External music sourcec. Cyclic toneMusic Source AssignmentBGM1, BGM2, and cyclic tone can be selected as Music on Hold through system programming. External musicport 1 is assigned to BGM 1. It is possible to select whether external music port 2, internal music source 1, orinternal music source 2 is assigned to BGM2.Having two external music ports, for example, allows the use of the BGM feature (® 1.17.4 Background Music(BGM)), while assigning a separate external music source (e.g., company message, advertisement) to Musicon Hold.[BGM Number and the Music Source]BGM No. Music Source1 External music port 12 External music port 2, internal music source 1, or internal musicsource 2Separate music sources can be assigned for the Music on Hold and the BGM features.Conditions• Hardware Requirement: User-supplied music source (when an external music source is assigned)• Volume ControlIt is possible to change the volume of an internal and/or external music source.• Each tenant can select a music source to use for Music on Hold. The type of call determines whichtenant’s music source is used, as follows:Type Music SourceIncoming Intercom Calls/OutgoingCallsSelected based on the tenant setting to which theextension user belongs.Incoming Trunk Calls Selected based on the tenant setting of the distributionmethod (DIL/DID/DDI/MSN).Installation Manual References2.9.1 Connection of PeripheralsPT Programming Manual References[710] Music Source Selection for BGM2[711] Music on Hold152 Feature Guide1.13.4 Music on Hold
