1.7 Busy Line/Busy Party Features66 Feature Guideb) Is being monitored by another extension ( 1.7.3 Call Monitor).c) Is on a conference call ( 1.13.1 Conference Features).d) Is on a doorphone call ( 1.15.1 Doorphone Call).e) Is using Live Call Screening (LCS) or Two-way Record ( 1.19.2 Voice Mail DPT(Digital) Integration).f) Has a call on a consultation hold ( 1.12.5 Consultation Hold).• This feature is not available for a CO-to-CO line call via Direct Inward System Access(DISA) ( 1.15.6 Direct Inward System Access (DISA)).User Manual ReferencesUser Manual1.2.4 When the Dialed Line is Busy or There is No Answer1.7.4 Executive Busy Override Deny1.7.3 Call MonitorDescriptionAllows an extension user to listen to a busy extension user’s existing conversation. The usercan hear the conversation but will not be heard. If desired, the monitoring user can interruptthe call to establish a three-party conference call.Conditions• Class of Service (COS) programming determines extension users who can use thisfeature.• This feature is available only when the busy extension is in a conversation with anotherextension or outside party.• This feature will not function when the busy extension:a) Has set Executive Busy Override Deny ( 1.7.2 Executive Busy Override) or DataLine Security ( 1.10.4 Data Line Security).b) Is on a conference call ( 1.13.1 Conference Features).c) Is on a doorphone call ( 1.15.1 Doorphone Call).d) Is using Live Call Screening (LCS) or Two-way Record ( 1.19.2 Voice Mail DPT(Digital) Integration).e) Has a call on a consultation hold ( 1.12.5 Consultation Hold).• This feature stops when the busy extension user presses the following buttons during aconversation ( 1.18.1 Fixed Buttons, 1.18.2 Flexible Buttons):– FLASH/RECALL button– HOLD button– TRANSFER button– CONF (Conference) button– DSS button– EFA button– Two-way Record button
