1.4 Answering FeaturesFeature Guide 47Conditions[Prime Line]• The priority of the incoming call is as follows:1) The call arriving at a button on which the "Prime Line" is assigned.2) The call arriving at the INTERCOM button.User Manual ReferencesUser Manual3.1.2 Settings on the Programming Mode1.4.1.3 Call PickupDescriptionAn extension user can answer a call ringing at any other extension.The following types of Call Pickup are available:Call Pickup DenyAn extension user can prevent other extensions from picking up calls ringing at his or her ownextension.Conditions• Call Pickup applies to:Intercom, CO line, and doorphone calls• Internal Call BlockAn extension which cannot call certain extensions based on Class of Service (COS)programming ( 1.1.2.2 Internal Call Block) also cannot pick up calls ringing at thoseextensions.[Directed Call Pickup]• A user can also pick up a call to a specified extension by pressing the corresponding DSSbutton. This feature is only available when (1) the user’s extension is allowed to use thisfeature through COS programming, (2) DSS buttons for extensions or incoming calldistribution (ICD) groups have this feature enabled through system programming, and (3)the light pattern of DSS buttons for incoming calls to extensions or ICD groups is set to"On or Flash" through system programming.Type DescriptionDirected A specified extension’s call is answered.Group A call within a specified call pickup group is answered.
