Feature Guide 5Table of Contents1 Call Handling Features ................................................................. 111.1 Incoming Call Features ........................................................................................121.1.1 Incoming CO Line Call Features .............................................................................121.1.1.1 Incoming CO Line Call Features—OVERVIEW ................................................................................... 121.1.1.2 Direct In Line (DIL)............................................................................................................................... 141.1.1.3 Calling Line Identification (CLI) Distribution ......................................................................................... 151.1.1.4 Intercept Routing.................................................................................................................................. 161.1.1.5 Intercept Routing—No Destination ...................................................................................................... 181.1.2 Internal Call Features..............................................................................................191.1.2.1 Internal Call Features—OVERVIEW .................................................................................................... 191.1.2.2 Internal Call Block ................................................................................................................................ 201.1.3 Incoming Call Indication Features...........................................................................211.1.3.1 Incoming Call Indication Features—OVERVIEW ................................................................................. 211.1.3.2 Ring Tone Pattern Selection ................................................................................................................ 211.1.3.3 Call Waiting .......................................................................................................................................... 221.2 Receiving Group Features ...................................................................................241.2.1 Idle Extension Hunting ............................................................................................241.2.2 Incoming Call Distribution (ICD) Group Features....................................................251.2.2.1 Incoming Call Distribution (ICD) Group Features—OVERVIEW.......................................................... 251.2.2.2 Group Call Distribution......................................................................................................................... 291.2.2.3 Queuing Feature .................................................................................................................................. 321.2.2.4 VIP Call ................................................................................................................................................ 341.2.2.5 Overflow Feature.................................................................................................................................. 351.2.2.6 Log-in/Log-out...................................................................................................................................... 361.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features....................................391.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)........................................................391.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—OVERVIEW .............................................................. 391.3.1.2 Call Forwarding (FWD) ........................................................................................................................ 411.3.1.3 Do Not Disturb (DND) .......................................................................................................................... 451.4 Answering Features..............................................................................................461.4.1 Answering Features ................................................................................................461.4.1.1 Answering Features—OVERVIEW ...................................................................................................... 461.4.1.2 Line Preference—Incoming ................................................................................................................. 461.4.1.3 Call Pickup ........................................................................................................................................... 471.4.1.4 Hands-free Answerback....................................................................................................................... 481.5 Making Call Features ............................................................................................501.5.1 Predialing ................................................................................................................501.5.2 Automatic Extension Release .................................................................................501.5.3 Intercom Call...........................................................................................................511.5.4 CO Line Call Features.............................................................................................521.5.4.1 CO Line Call Features—OVERVIEW................................................................................................... 521.5.4.2 Emergency Call.................................................................................................................................... 521.5.4.3 Account Code Entry............................................................................................................................. 531.5.4.4 Dial Type Selection .............................................................................................................................. 541.5.4.5 Pause Insertion .................................................................................................................................... 541.5.4.6 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)....................... 551.5.4.7 Special Carrier Access Code ............................................................................................................... 561.5.5 Seizing a Line Features ..........................................................................................561.5.5.1 Seizing a Line Features—OVERVIEW................................................................................................. 561.5.5.2 Line Preference—Outgoing ................................................................................................................. 571.5.5.3 CO Line Access ................................................................................................................................... 581.6 Memory Dialing Features .....................................................................................60