1.19 Voice Mail Features132 Feature Guide[Programming Example: VM (DTMF) Group]Incoming Calls to a VM GroupA VPS can receive calls through either the floating extension number assigned to one of its VMgroups, or through one of the VM group’s extension ports.When calls are directed to a floating extension number assigned to a VM group, calls will huntfor an available extension port beginning with the lowest numbered extension port assigned tothe group.Conditions• During typical use, the PBX should be configured through system programming to use afloating extension number assigned to a VM group for all VPS-related features. In theevent that settings such as Call Forwarding (FWD) or Do Not Disturb (DND) are set for anyof these ports ( 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)), they aredisregarded.• An extension port assigned to a VM group can be called (or have calls directed to it)directly using the port’s extension number. In this case, features such as FWD or DND canbe enabled for the extension port and will function.• When all extension ports assigned to a VM group are busy, additional calls to the groupwill be handled according to the "Call Waiting on VM Group" setting (enable ordisable) made through system programming.a) If enabled, callers will hear a ringback tone while waiting for a VPS port to becomeavailable. To prevent call waiting tones from interrupting VM operation, call waitingtones are not sent to the VPS.b) If disabled, the calls will be redirected via Intercept Routing to the destinationassigned to the CO line group carrying the call. ( 1.1.1.4 Intercept Routing)Feature Guide References1.19.2 Voice Mail DPT (Digital) Integration1.19.3 Voice Mail DTMF Integration1.19.2 Voice Mail DPT (Digital) IntegrationDescriptionA Panasonic Voice Processing System (VPS) which supports DPT (Digital) Integration canprovide countless features and conveniences that are unachievable using traditional voice mailsystems which rely on DTMF Integration.*1 Terminal Device Assignment [601]*2 VM Group Floating Extension Number [660]VM (DTMF)Group No.12GroupNameCompany BCompany CServiceModeAAVMFloatingExtensionNo.200300120130122023023203303Extension No. ofPort Connected toVPS Port
