36Chapter 3: Getting Helpwww.gateway.comHelpSpotYour computer may include HelpSpot, an easily accessible collection of helpinformation, troubleshooters, instructional videos, and automated support. UseHelpSpot to answer questions about Windows and to help you quickly discoverand use the many features of your Gateway computer. HelpSpot also has anarea called Who to contact for help that helps you find the right resource atGateway to answer your questions or help solve your problems.To start HelpSpot:■ Click Start, then click Help and Support. HelpSpot opens.If this is the first time you have started HelpSpot, you may experience abrief wait while HelpSpot builds the help database, then HelpSpot displaysan introductory video.